FAQs 2017

2017 details to be added soon. See below for 2016 FAQ

When will tickets be on sale ?

  • Tickets will be on sale from October 2015 with tickets posted from December. Tickets will not be posted after 27th  May 2016 but will have to be collected from the Box Office on arrival. The Box office on the festival site will be open from 2pm till 10pm on Thursday night,  from 10 am till 10pm on  Friday and from 9am until 9pm on  Saturday and Sunday.

Are there concession tickets for students, unwaged or senior citizens or disabled people?

  • Sorry – but there are no concessions available.

How do I get a refund?

  • Refunds will only be given consideration on written request before 30th April 2016 and will be subject to a 50% administration charge. Write to The Gate to Southwell  Festival, Rose Cottage (@Cat’s Whiskers), Normanton Road, Southwell, Notts NG25 0PU. SORRY – NO REFUNDS after 30th April 20156 UNLESS THE EVENT IS CANCELLED DUE TO UNFORESEEN CIRCUMSTANCES. Please refer to our Terms and Conditions.

I’ve lost my ticket what can I do?

  • Report to the  Box Office on arrival where we should be able to trace your original application. Please bring back up paperwork and identification such as passport or driving licence.

What time can I get on the campsites?

  • The campsites will be open for arrivals from 2pm on Thursday 9th June for WEEKEND EXTRA ticket holders and from 10am on Friday 10th June and  Saturday 11th June for WEEKEND ticket holders.

What are the door times?

  • This depends on the ticket you have as follows: Weekend Extra, Thu 2pm; Weekend, Fri 10am; Day tickets, 10am; Evening tickets, 6pm.

Can I park my car next to my tent/caravan??

  • Yes, space permitting. However cars must remain on the campsite for the duration of the festival. If you wish to use your car during the festival you must park in the Day Parking field. Tents must be positioned at least 3m apart and caravans/motorhomes at least 6m apart.

I am a day visitor – what are the Car Parking arrangements?

  • Car Parking for day visitors will be available free of charge right next to the Festival Site.

What facilities will there be on the campsites?

  • We provide toilets (including disabled toilets), showers, water and waste disposal (including chemical waste).

What food will I be able to buy on site?

  • There will be a wide variety of food and drink outlets to suit most tastes. There will also be a fully licensed bar with over 40 real ales.

Can I bring my own drinks on to the site?

  •  You are not allowed to bring alcoholic drinks and glass containers of any sort  on to the main event site. You may bring your own alcohol on to the campsite.

Can I cook my own food on the campsite?

  • Yes but please do not use cooking stoves or naked flames inside a tent. Fires and disposable barbecues are not allowed on any site. Barbecues will be allowed provided they are constructed according to the manufacturer’s instructions and are at least 18 inches off the ground. We suggest you have a bucket of water or fire extinguisher nearby. At no time should the barbecue be left unattended. Stewards have the right to request a barbecue to be extinguished if deemed hazardous.

Where is the nearest shop for basic supplies?

  • There is a small shop for basic provisions on the Festival Site. Southwell is a market town with all usual shops and facilities which you can get to on the festival bus.

Can I bring my dog?

  • Only dogs required to assist people with disabilities will be admitted into the Festival Site. Those bringing caravans or motor homes may bring dogs as long as they are kept outside the Festival Event Site and are kept on a lead at all times.

I am a wheelchair user. Will I be able to access all the events?

  • Yes, although if we experience bad weather, the ground itself may be difficult to negotiate. Stewards are there to help you. Disabled parking is available  on the festival site and disabled camping, , can be provided on application.

Can  I get to the Festival on public transport?

Getting to the festival by train

You can get trains to Rolleston from Newark or Nottingham, and it’s then a couple of minutes walk to the site.

Getting to the festival by bus from Nottingham

It is now much easier to come to the Festival from Nottingham and return by bus, if you don’t want to camp.

The Pathfinder 100 bus leaves King Street at 10 and 40 minutes past the hour during the day going by Carlton Road, Carlton Tesco, Burton Joyce and Lowdham. It has dedicated wheelchair spaces as well as spaces for buggies. The journey takes 50 minutes.

There’s an hourly service to return the same way from Southwell on Church Street by the Minster at 20.15, 21.15, 22.15 and 23.05.

 

Getting to the festival by bus from Newark

Stagecoach Buses No. 28 and 29 run between Newark Bus Station and Southwell. The distance from Newark Northgate railway station to the bus station is about 15 to 20 mins walk, or you could walk to Newark Castle station and get the train.

Details of the festival buses to and from Southwell – to be confirmed. 

What time do I have to leave the campsite?

  • Please leave the site by midday on Monday.

Where will the sessions be held?

  • An area will be allocated  for informal sessions off  the main Festival Bar. Pub sessions and ‘mini concerts’ will take place in the a number of pubs close to the site.  The festival programme will confirm details.

How do I sign up for a spot in the Open Mic Competition?

  • There will be  Open Mic slots   ( Friday, Saturday and Sunday) in the Barleycorn Bar Marquee.  Send us an email to book a slot. Please give us your mobile so that we can contact you over the weekend.

How do you protect my personal data?

  • When you buy your tickets, we will add your details to our mailing database. We do not share our information with any external organisations. If you do not want to be on our mailing list please write to The Gate to Southwell  Festival, Rose Cottage (@Cat’s Whiskers), Normanton Road, Southwell, Notts NG25 0PU
Southwell Festival